Tag Archives: end user computing
Using IT (Or Not)
…In order to meet this need, IT organizations are built around managing volume, oriented around large-scale initiatives, and work within defined processes and methodologies to prioritize among the enormous number of items competing for attention, and do so while minimizing the risk to all. Continue reading
In Our Systems We Trust
Why do we place so much faith in our software systems? Is it that we feel that they are without flaw, or that we are comfortable working around the flaws? Continue reading
The Problem With Ease of Use
Ease of use is something which is highly desired. Industries are built around it. Intellectual property laws allow entrepreneurs to innovate to make almost anything easier to do. In the 1980′s and 1990′s companies would spend a great deal of time and money on business process (re)engineering. The end goal was to have processes and systems which were easier to perform and easier to use. While it was recognized that this would be expensive, the elusive “ease of use / ease to perform” was thought to be well worth it when all was said and done. Continue reading